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8 TIPS TO AVOID INTERNATIONAL SHIPPING SCAMS
Published:2018-11-17   Have been here 72   Source:泓威国际物流

Unfortunately, there are times shippers rush into a transaction with a shipping company and get scammed.

Here are 8 tips to avoid international shipping scams:

1.GOOGLE THE COMPANY
A quick Google search (okay, Bing, Yahoo!, or some other such search engine would work too) can reveal a great deal about a company.If a quick Google search reveals a bunch of negative things about a company, it’s probably best to go with another company.

2.PAY ATTENTION TO THE COMMENTS & REVIEWS
Often, people don’t write reviews when a company does an adequate or great job, but when a company is bad, people often write reviews to warn others.

(On JCtrans, we also have a public black list of uncredited companies, you can check “missing persons column” session on the homepage)

3. (optional) CHECK THE BBB RATING OF THE SHIPPING COMPANY (US,CA,MEX)
The Better Business Bureau (BBB) rates businesses from A+ to F, and is a good place to look when you’re checking out a business.Whether or not a business is BBB accredited is not important, as most businesses do not go through that process and it does not affect the rating of a business. I wouldn’t put all my trust in the BBB rating of a business, but it does give a general idea of whether a business can be trusted or not.

4. DON’T MAKE FREIGHT RATES TOP DECIDING FACTOR
Many shippers get into trouble because they choose their freight forwarder or shipping company completely based on freight rate pricing. While freight rates are important when importing and exporting goods, they should not be your number one determining factor when choosing a freight forwarder or shipping company. Customer service and experience, as examples, are both more important.

Often times, if that low freight rate that you were quoted seems too good to be true, it’s because it is too good to be true. Shippers who jump on board with whatever freight forwarder or shipping company that offers the lowest rate often find themselves getting scammed or having to pay a lot of hidden or unexpected fees.

5. CHECK HOW LONG A FREIGHT FORWARDER HAS BEEN IN BUSINESS
While it is not necessarily hard to become a freight forwarder, being a good freight forwarder takes experience and a strong network of international shipping industry connections.If you go with a freight forwarder or shipping company that has just popped up, you may find yourself facing unnecessary cargo delays, unexpected fees, or worse, the company may collect money from you for shipping your cargo, insuring your cargo, and even getting your cargo released from customs.

Experience is key in choosing a company to handle your international shipping.

6.CHECK A SHIPPING COMPANY’S REFERENCES
Don’t just take a freight forwarder or shipping company’s word that they are good. Check their references. First off, can the shipping company or freight forwarder provide references. If they can’t, that says a lot about the company. You want to work with a shipping company or freight forwarder that has a track record of excellent customer service, integrity, professionalism, and success when it comes to importing and exporting cargo.

(On JCtrans network, we encourage members to upload their certificates by rewarding them more credit rates.)

7. MAKE SURE AGENT IS ACTUALLY EMPLOYED BY COMPANY
Here’s a scam that many have fallen victim to. A shipper sets up a cargo shipment with a legitimate, trusted freight forwarder or shipping company, only to have their money and goods stolen because the sales agent they were working with didn’t actually work for the company. Shippers who fall victim to this scam are never really working with the company the think they’re working with.

When setting up an import or export transaction, make sure you really are working with the company you think you’re working with. Contact the freight forwarder or shipping company, but not through the number(s) or website given to you by the sales agent, and verify through HR that the person you are working with actually works for the company.

It’s possible that the name of an actual employee is being used by an identity thief trying to scam you. Make sure the contact information you have for the person matches up with their information from the company.

8. IF UNFORTUNATELY SOMEHOW YOU STILL FALL
If unfortunately somehow you still fall into this kind of bad situation, plus you and the uncredited partner both are our GCP members, we would like to offer a guarantee that each enrolled GCP member is covered for claims of up to US$50,000 - 100,000 (depends on your membership type) per year for money loss due to non-payment.

That’s why we advise you to cooperate with other GCP members on JCtrans, so if things go wrong(although it’s not very common for GCP members), we can still cover your financial loss.


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Shanghai Harvest International Logistics Co., Ltd 
TEL:021 - 63244486 63078395 FAX:021 - 63244312  E-mail:jolie@harvest-log.com
Address:Room 712, Building 2, Shanghai Office Building, No.1250, North Zhongshan No. 1 Road, Hongkou District, Shanghai, China